Privacy Policy

iRolls Multimedia LLC (“iRolls”, “we”) is a photography and video studio in New York City. This policy explains what we collect through our websites, bookings, galleries and the iRolls Remote app, why we collect it, and the choices you have. We follow the principles of the GDPR, the CCPA and other privacy laws, and we never sell your personal information.

What we collect

  • Contact and booking details — your name, email, phone, company and session details when you book, fill in a form or write to us.
  • Your photos and videos — the images we take of you and any files you upload to us for retouching.
  • Payment details — handled by our payment processor, Stripe. We never see or store your full card number.
  • Website usage — basic, anonymized analytics such as browser, device type and the page that referred you, collected with cookies. You can block cookies in your browser settings. Videos on our site play in the Vimeo player, which sets its own cookies.

The iRolls Remote app

The app lets your photographer run a session through your iPhone. With your permission it uses:

  • Camera and microphone — for a live, two-way video call with your photographer, who can take photos with your phone’s camera. You always see on screen when they are in control. The live video and audio are not recorded.
  • Photos taken in the session — saved on your phone and sent to us at full quality over an encrypted connection. Our cloud storage keeps each file only until it reaches your photographer, then deletes it within a day.
  • Copies on your phone — preview copies stay on your phone for 24 hours after your last session activity, so more photos can be taken and compared if the session continues. They are then deleted automatically. Deleting the app removes them immediately.
  • Your choices during review — the photos you pick and rate are sent to your photographer so the final image can be edited.
  • Device information — phone model, iOS version, app version, battery and free storage, so we can keep the session running smoothly.
  • Notifications — if you allow them, a notification token so we can tell you when your photographer is ready.

The app has no ads, does not track you across other apps or websites, and does not access your photo library.

How we use it

We use your information only to book and run your session, deliver and retouch your photos, take payment, answer your questions and improve our service. We may email you about your booking and your gallery.

Who we share it with

We work only with major, established providers known for strong data protection and security: Google Cloud and Cloudflare (hosting and storage), Stripe (payments), Resend (email), LiveKit (live video) and Apple (notifications). They process your information only to provide their service to us, and we make every effort to anonymize the images we store and process with them.

Your photos are never published — on our websites, social media or anywhere else — without your permission and a signed release form. If your employer booked the session, your photos are delivered to them as agreed. We disclose information to authorities only when the law requires it.

How long we keep it

We keep booking records and delivered photos for as long as needed to provide our services, re-deliver files on request and meet our legal and accounting obligations. You can ask us to delete them at any time.

Your rights

You can ask to see, correct, download or delete your personal information, or object to how we use it. Email [email protected] and we will respond within 30 days.

Minors

We photograph anyone under 18 only with a parent or guardian present — this is mandatory. We do not collect any information from minors; bookings and contact details come from the adult, and the photos are sent to the parent or guardian, who can ask us to delete them at any time.

Changes

If we change this policy, we will post the new version here with a new date.

Last updated: October 11, 2026.